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For agencies

AI support for agencies

AI support for agencies means running AI customer support across several client brands from one login, without a tangle of separate tools or per-client contracts. IteroChat is built around that. Your account can belong to many organizations, and each organization is a fully separate workspace with its own widget, knowledge base, team, and conversations. Spin up one organization per client, invite your teammates into each with the right role, customize the widget to match every brand, and keep costs predictable with flat-rate pricing per workspace. Switch between clients from the sidebar without ever signing out.

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Why it matters

One tool that scales with your client roster.

Agencies that offer support as a service hit the same wall: every client needs their own setup, their own brand, and their own data kept separate, but most support tools assume one company running one help desk. You end up with a separate login for each client, duplicated billing, and no clean way to move a teammate between accounts. The overhead grows with every client you win.

IteroChat treats your account and your client workspaces as separate layers. Your account is you, and it can belong to as many organizations as you manage. Each organization holds one client's widget, knowledge base, team, and conversations, isolated from the rest. You invite teammates into each with owner, admin, or agent roles, so people only see the clients they work on. Pricing is flat-rate per workspace, so onboarding a new client is a predictable line item, not a renegotiation.

What you get

Everything an agency needs to run client support.

Multi-client structure, role-based access, per-client branding, and predictable pricing, all in one platform.

A separate organization per client

Each client gets its own organization: its own widget, knowledge base, team, and conversation history, fully isolated from every other client you manage.

Roles that fit an agency

Invite teammates as owner, admin, or agent. Make a client-facing lead an admin on one workspace, keep specialists as agents, and stay owner across the accounts you run.

Switch clients without signing out

Your single account can belong to as many organizations as you manage. The sidebar switcher moves you between client workspaces in a click, with no separate logins to juggle.

Customize the widget per client

Match each client's brand with widget style options and position offsets. On paid plans you can also remove the powered-by badge and choose the AI model per workspace.

Predictable flat pricing

Each workspace runs on a flat monthly plan with no per-resolution fees, so you can quote clients a clean, predictable number and keep your margin intact.

Handoff to the right team

When the AI cannot resolve something, it escalates into that client's inbox with a written summary, so whoever covers the account picks up already briefed.

See exactly how owner, admin, and agent roles work in the team and roles guide, or browse the full features.

How agencies use it

From a new client to a live widget, cleanly.

A repeatable playbook for onboarding each client without duplicating tools or leaking data between accounts.

1

Create an organization per client

Spin up a fresh organization for each client you onboard. It becomes their isolated workspace, and you are its owner by default.

2

Load each client's knowledge

Upload each client's help content and policies into their organization. The AI answers only from that client's knowledge base, so answers never bleed between accounts.

3

Invite your team with roles

Bring in teammates as admins or agents on each workspace, and keep client-facing leads scoped to the accounts they own. Roles are enforced everywhere, not just in the interface.

4

Customize and embed the widget

Style each widget to the client's brand, set its position, and hand over a single script tag or the WordPress plugin. It is live on their site in minutes.

5

Run every client from one login

Switch between client workspaces from the sidebar without signing out, and add a new organization the moment you take on the next client.

Got questions?

AI support for agencies FAQ

What does AI support for agencies mean?
It means running AI customer support across several client brands from one login, without a tangle of separate tools or logins per client. With IteroChat, your account can belong to many organizations, and each organization is a fully separate workspace with its own widget, knowledge base, team, and conversations, so you can serve every client from one place while keeping their data isolated.
Can I manage multiple clients from one account?
Yes. One IteroChat account can belong to as many organizations as you manage, and each organization is an isolated workspace for a single client. The organization switcher in the sidebar moves you between client workspaces in a click, without signing out, and you can create a new organization from there whenever you take on a client.
How do team roles work across clients?
Each organization gives every member one role: owner, admin, or agent. Owners have full control, admins manage the knowledge base, AI, and agent teammates, and agents only handle conversations. You can be owner across the accounts you run, make a client-facing lead an admin on their workspace, and keep specialists as agents. See the team and roles guide for the full permission matrix.
Can I customize the widget for each client's brand?
Yes. Each client's widget has its own style options and position offsets, and it loads in an isolated container so it never clashes with their site. On paid plans you can also remove the powered-by badge and choose the AI model per workspace, so each client's chat experience fits their brand.
How does pricing work when I run support for several clients?
Each workspace runs on a flat monthly plan with no per-resolution fees and no per-seat helpdesk math, so you can quote each client a clean, predictable number and protect your margin. You can start any new client workspace on the free plan while you set it up. See the pricing page for current plan details.

Run AI support for every client from one place.

Create your first client organization free, invite your team, and have a branded widget live on their site in minutes. Flat-rate pricing per workspace keeps every client a predictable line item.

Start freeView pricing