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Configure & operate
Everything you need to add Iterochat to your site, configure the AI, and handle customer conversations.
Introduction
What Iterochat is and how AI-first support with human escalation works.
Quickstart
Get the Iterochat widget live on your site in a few minutes.
The chat widget
How to embed the Iterochat widget and what your customers experience.
Knowledge base
Give the AI the facts it answers from, and keep them current.
AI configuration
Shape how the AI sounds, what it answers, and when it hands off.
Handling conversations
How agents work the queue, from claiming a conversation to resolving it.
Team & roles
Invite teammates and control who can do what.
Accounts & organizations
How accounts, organizations, and sign-in work.
FAQ & troubleshooting
Quick answers to common setup and usage questions.
Data & privacy
Delete and restore items, export your data, permanently erase a conversation, and review the activity log.