Everything you need for AI support, in one platform.
IteroChat pairs a grounded AI chatbot with a built-in live inbox, so most questions resolve instantly and the hard ones reach a human already briefed. It reads your knowledge base, answers in the language each customer writes, and hands off cleanly when it should. Everything below works together out of the box, with no separate tools to stitch together and no per-resolution surprises on your bill.
One platform, every part of support.
From the first automated answer to the analytics that prove it worked, each capability is built to work with the others rather than beside them.
AI chatbot with grounded answers
The AI replies in seconds using only the documents in your knowledge base, so it never guesses or invents facts. When it is not confident, it steps aside instead of making something up.
See how it worksHuman handoff
Complex cases, refunds, and complaints escalate to your team with a short 2 to 4 sentence summary attached. Your agent reads the recap and takes over the live chat without asking the customer to repeat themselves.
Explore handoffMultilingual, including code-mixed
IteroChat reads and answers in the language your customers actually write, including code-mixed Hinglish and Banglish. There is no external translation layer bolting one language onto another.
Explore languagesKnowledge base
Point the AI at your help articles, docs, and pages. Answers stay grounded in that content, and updating a document updates what the AI says next.
Read the guideLive chat inbox
A unified inbox lets your team claim, reply to, transfer, and resolve conversations in one place. Escalations highlight the moment they land so nothing sits waiting.
See the inboxAnalytics and insights
Track conversation volume, resolution, and satisfaction over time, plus sentiment and automatic topic clustering. See how much the AI is containing and what it is saving you.
Browse the docsSecure and hallucination-resistant
Every reply is drawn strictly from your content, and each organization's data stays isolated. Built-in export and erasure tools keep you privacy-ready, with capped overage protection on billing.
Data and privacyBuilt to resolve, not just to reply.
A few deliberate choices separate IteroChat from a generic chatbot bolt-on.
Native code-mixed multilingual
Your customers rarely write in one clean language. IteroChat understands and replies in mixed language messages the way people actually type them, so a Banglish or Hinglish question gets a natural answer, not a broken translation.
Flat-rate, predictable pricing
You pay a flat monthly rate, not a fee per resolved conversation. Capped overage protection means a busy month never turns into a surprise invoice, so you can let the AI handle real volume without watching the meter.
Human handoff is built in
Escalation is part of the product, not an add-on. When the AI hands off, your agent already has a written summary of what the customer needs and picks up the same conversation live.
Model-agnostic
IteroChat is not locked to a single AI provider. On paid plans you can choose the model that fits your needs, so your support does not stall when one model changes.
The details that make it usable day to day.
Smaller touches that come standard, so going live and staying live stays simple.
Playground testing
Ask the AI anything a customer might, straight from your live knowledge base, and see the answer before you go live. Nothing is saved and nothing reaches your agents.
AI-only scheduling
Let the AI cover nights and weekends on its own. Toggle AI-only mode instantly or schedule it, so customers are never left waiting after hours.
Widget customization
Match the widget to your brand with style options and position offsets, and it loads in an isolated container so it never clashes with your site.
WordPress plugin
Prefer WordPress? Install the official plugin instead of pasting a snippet, and get the same widget live on your site in a couple of clicks.
Put every feature to work today.
Start free, crawl your knowledge base, and see the AI answer in your customers' own languages within minutes. No credit card required to begin.